In case of cancellation or return of the item, you will receive your refund directly to your account. We will proceed with the refund within 2 working days following the receipt of the item. The ordered products will be delivered in mainland France within 24 to 72 hours to the address indicated on the order.
Deliveries are provided by an independent carrier and identified by a tracking number visible in your sales history. Please check the conformity of the delivered products before accepting the delivery. Unfortunately, no deliveries will be made to Corsica and the DOM TOM. You have 30 days to return the product. From your Purchase History, select the product you want to return and click on "Return this item".
You can then choose the reason for your return. Our processes and the strict selection of our best parts allow us to offer a 2-year warranty on all our parts. You will be asked for proof that the part is out of service and you will receive a replacement part within 48 hours.
For professionals, we would like to inform you that the VAT included in our products is already 20% of the price, which your company can recover. It is essential to emphasize that this VAT is already included in the total price displayed, meaning you will not have to pay any additional fees. Dupas is one of the leading French used auto parts companies based in Aisne(02) in Saint-Quentin.Every year, 4722 vehicles are depolluted through our SEVP VHU centers to offer you even more used parts. Our goal is to support you in giving your vehicle a second life.
Monday to Friday - from 8am to 12pm and from 2pm to 6pm.