
If you have any questions, please contact us.
Do you have any questions? We have a dedicated customer service team ready to answer all your questions.
All emails will be answered within 24 to 48 hours, including weekends.
Customer service opening hours:
Monday - Friday - 9am - 5pm
9am - 4pm
Payment and delivery:
ParcelForce 48 (2 to 3 working days)
ParcelForce 24 (1 to 2 working days)
We value our customers and customer satisfaction is important to us. Please read the item description carefully.
If you have any questions.
M-237 Tow Bar - TUV Certified - Complete Kit.
Mercedes Vito W639 model 2003-14.
Universal 7-pin electrical kit with smart bypass relay box.
Smart bypass relay box required: Yes.
Maximum towing weight: 2,500 kg.
D value: 13.3 kN (theoretical force acting on a tow ball).
Tow ball + main tow bar chassis.
ALL prices include 20% VAT.
An invoice will be issued on request.
If the item has not been dispatched, we will refund and cancel the order.
You must inspect the goods upon arrival, as you will need to sign for the item accepting it as being in “good condition”. If the items do not appear to be in good condition upon delivery, they should be inspected and, if necessary, the delivery should be refused. You can then contact us and we will try to resolve the issue.
Items ordered and no longer needed must be returned at the buyer’s expense.
We strongly advise customers to read our listings in full and make sure they are happy with the dimensions, sizes, and any other details. If you have any questions before purchase, please contact us.
We can arrange collection, but please contact us for the cost of this service and to arrange a convenient collection day.
Buyers have 14 calendar days to let us know that they wish to return an item and receive a refund (14-day cooling-off period). Return costs must be paid by the buyer.