
At checkout, please make sure the shipping address is correct, as you will not be able to change it later.
Items are shipped Monday through Friday. Items purchased on the weekend are shipped on Monday. We ship your items as soon as possible, but due to the large number of orders we receive, they may be shipped within 2 business days.
Estimated delivery times
United Kingdom:
Express delivery from outside the UK takes 1 to 5 business days.
Europe:
Standard: 5 to 10 business days.
Express: 1 to 4 business days.
World:
Economy: 10 to 20 business days.
Express delivery: 1 to 6 business days.
Please check with your country’s customs office before bidding or buying, as any additional fees are the buyer’s responsibility.
If the goods are returned to us for any reason, you will be responsible for the return and restocking costs.
Your satisfaction is important to us. We offer high-quality items at a very good price. However, if they do not meet your expectations, you have 60 days to return them. Returned items must not have been used. If the original condition of an item has been damaged, it will be destroyed and no refund will be issued.
For all returns, we must be informed in advance. Items must be returned within 60 days. We recommend using registered mail, as no refund will be issued if items are lost.
For items you return through customs, it is necessary to provide an accurate purchase price and an accurate description of each item you wish to return.
When filling out a return declaration form, make sure the information you enter is correct. If the information does not match the original invoice for your order, the items will be returned to you.
All items you return must be sent to the same address they were received from and under the same buyer’s name. In case of non-compliance, the items will not be processed by customs and we cannot issue any refund. We can only refund the original item price.
Your responsibilities
All return shipping costs are the buyer’s responsibility. The buyer is responsible for the items until they reach us. For this reason, it is best to use tracked shipping when returning items.
To contact our customer service team, simply click Send a message. Our customer service team will be happy to help you.
Our goal is to respond to all messages within 24 hours (Monday to Friday).