
Contact us if you have any questions or problems. Fast order shipping (1–2 business days). The item has already been used.
The item may show some signs of surface wear, but it is fully operational and works as it should. Please make sure your part number matches our reference and carefully review the photos before buying. You will receive the item shown in the photos!
WARNING: Many vehicles use similar-looking parts that may not be compatible with your car. Please make sure the part matches your vehicle and is compatible with your specific model before purchasing. Compatibility verification is the buyer’s responsibility.
Car model / Body type. Mercedes-Benz Vito Viano W639 / Commercial.
A: If you placed your order less than ONE HOUR ago and it has not yet been shipped, you can submit a cancellation request (Purchase History > Other actions > Cancel this order). Otherwise, the order may not be canceled because it may already have been shipped.
Q: Do you provide PIN/CODES for radios/CD players or ECU electronic control units?
A: Unfortunately, we DO NOT provide these unlock codes, and it is the buyer’s responsibility to have these electronic parts unlocked at a professional auto repair shop.
Q: Do you offer EXPRESS shipping?
A: Yes, we can provide EXPRESS shipping. Please send us your country and postal code so we can calculate the shipping cost.
A: If the items are stored in the same warehouse and the last code in the title contains the same three letters (for example, the letters RAG in the code RAG12345), we can combine multiple items into one shipment.
Returns due to our fault (the part does not work or does not match the description) will be fully refunded, and we will cover the shipping costs. Additional charges may apply for island deliveries, such as the Canary Islands, or for hard-to-reach/remote areas. Please contact us before buying the item if your address is in one of these regions.
All items will be delivered within 1–2 business days after customs clearance. If you have not received your item after 30 days, please contact us so we can help locate the missing parcel.
Standard delivery time within European Union countries is 3 to 7 business days. Standard delivery time to other countries is 7 to 20 business days depending on the delivery address.
Delivery may be delayed by customs procedures in your country or other unforeseen events.
All payments must be received before the item is delivered. If you have purchased an item and are unable to complete payment, please let us know.
We aim to provide exceptional customer service, and our goal is to resolve any issues you may have with the order or the part you purchased.
We have more than 1,500,000 used parts in our warehouses! Just send us a message with the part reference you need and we will reply as soon as possible. Customer service is our top priority!